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FREE SHIPPING ON ALL ORDERS!
Shipping Policy
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We offer free shipping within the US and Internationally! All International shipments are final sale. Shipping time depends on your location, and you will be informed of the tracking number as soon as it is shipped out.
We are happy to have a free video consultation before you order, so we can go over all the possible options.
Click here to schedule a consult in person or online.
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Return & Exchange Policy
International Orders:
All orders are Final Sale.
We offer a sample pack here to order first so that you are able to see sizes/coloring before ordering an actual wig.
Duties and customs may apply and is the responsibility of the customer.
Sale Policy:
All Sale Wigs are eligible for store credit or exchange only.
Once you receive your wig, you have 5 days to exchange it. After the 5-day period, it is final sale.
Sale wigs are not eligible for a refund.
A $20 shipping fee will be applied for every exchange.
Store credit will be valid for one year from purchase date.
For orders in the U.S:
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Our commitment to you is that you receive your Hustle Wig in perfect condition, and that you love it when you try it on for the first time! But we know that sometimes we might need a second try with this kind of product.
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Once you receive your wig, you have 5 days to return it. After the 5-day period, it is final sale.
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To return it for a full refund within the 5 days, it must still have its tag on and be unworn in the same condition you received it in. To process a return, scan the Return QR code on the paper in your package or contact us at thehustlewig@gmail.com for the link. Use the provided shipping label to send the wig back to us. A flat return shipping rate of $15 will be deducted from your refund.
Once we receive the wig, we will determine per our discretion if it is in the exact condition in which we sent it to you. Please give us 7 business days to process the return. It takes a few days for the refund to reflect in your bank account.
Wig with no additions added can be returned. Wigs with a grip added can be returned but the cost of the grip cannot be refunded.
If you had us do a custom cut, the Full Hair hat fall, or the Face Framing hair addition, it is final sale. To ensure a happy-ever-after for all, we offer to add the additions to the wig after you are sure you will be keeping it. We will cover the return shipping after you try it on, we will work our magic, and have it sent back to you as fast as we can so you can get your hustle on.
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Exchanges:
Once you receive your wig, you have 5 days to exchange it. After the 5-day period, it is final sale.
Fill out the Exchange QR code on the paper in your package or contact us at thehustlewig@gmail.com for the link. Your first exchange is free! Send the wigs back to us using the provided shipping label sticker, and we will get started on your new order. We cannot ship out new orders until we receive back the first order.
Please note that any additional exchanges will have a flat shipping rate of $10 each way.